Quality is the name of the game. Each URB-E is built by hand in the USA with SAPA 6061 T6 extruded aircraft-grade aluminum for the frame, and the highest quality materials throughout. Our products are designed and engineered to provide you with the most durable, most efficient, most adaptable micro-mobility options on the market.

Very! URB-E collapses easily and quickly. In its folded size, it's small enough to fit comfortably on a train or bus, in the trunk of your car or back of your truck, closet, office, hallway, or anywhere else you can imagine.

You can charge your URB-E almost anywhere! URB-Es charge with standard 110V/220V wall outlets, and a charger comes included with every URB-E purchase. (An empty-to-full charge takes about 4 hours max).

Laws regarding electric bikes and scooters vary by country, state and city, and it is the customer’s responsibility to be aware of any relevant regulations. We always recommend our customers comply with the law when using our products. We also recommend our customers prioritize safety when riding.

Nope! According to US federal regulations, URB-E is categorize as a low-speed electric bicycle and does not require a license. We always encourage you to be as safe as possible while riding any vehicle.

URB-E allows you to drastically increase your company's efficiency, whether for logistics and deliveries (we make foldable trailers too), transit around a campus or warehouse, or as a commuting solution for employees. It also allows you to eliminate need for parking, easily navigate dense areas, and save 80% or more on vehicle storage space. Reach out to us!

Yes! If you're interested in renting a fleet of URB-Es, please reach out to us. Our fleet service includes maintenance plans and can be tailored to your company's needs.

Along with B2B Fleet Rentals, we currently offer a student rental program at the University of Southern California. We are grateful for USC's partnership and are proud to provide a safe and in-demand on-campus transit solution. USC also has custom infrastructure to better support their community of URB-E riders, including charging stations and an on-campus Mobility Hub.

The URB-E Pro / Pro GT can go up to 18 mph and travel 20 miles on a single charge. The URB-E Sport / Sport GT can go up to 14 mph and travel 16 miles on a single charge. URB-E batteries take about 4 hours max to charge from low to full.

URB-Es are engineered for maximum durability and minimum weight, allowing you to easily move, carry, and store them. The URB-E Pro / Pro GT weights about 35 lbs. The Sport / Sport GT weighs 30 lbs.

See photos below for URB-E dimensions.

Our URB-Es have been tested up to 250 pounds.

View our comparison chart on the "All Vehicles" page, and check out individual product pages for specs!

The URB-E Pro / Pro GT has 10" tires and inner tubes. This is a common tire size among scooters and other motor bikes. The Sport tires are solid and can never go flat.

You can download the manuals under the manual tab of this support page!

Of course! Our priority is quality, which is why at URB-E we proudly offer 1 year limited warranties on all URB-E vehicle purchases.

We have URB-E Care partners in both Downtown Los Angeles and Oakland. Be sure to check our Video Self-Help and FAQ tabs on this page, since many of our most common maintenance questions are addressed there with easy step-by-step instructions. If your question exceeds the scope of these options, feel free to reach out via the Contact Us tab on this page.

2.5, 3, 4, 5 and 6 mm allen keys, 17 and 18 mm openend wrench, torque wrench, rotor truing fork, motorcycle tires spoons, tire pressure gauge, multimeter, WD-40 lubricant, workbench to work on tires, small screwdriver, small pick & hook tools.

It depends! URB-E designed products like batteries and chargers and parts to our pattented folding mechanisms can only be purchased through URB-E, while more common parts like tires can be sourced elsewhere. Keep in mind that we can only guaruntee the quality of the parts and products we provide.

It depends on the repair! Labor is $50.00 per hour plus $25.00 for initial inspection.

Inner tubes cost $15.99, Pro tires $29.99, caliper $23.99, brake cable $23.99, brake rotor (disk) $19.99, and when available, Sport / Classic 8 inch tires cost $49.99.

New battery inquiries can be submitted in the "Contact Us" tab of this page.

CR2032 batteries (you'll need two) can be purchased most anywhere that sells batteries.

Inner Tubes and Tires can be purchased from the accessories page on this website. Sometimes we do run out, though, and while we can only guaruntee the quality of the parts and products we provide, alternatives can be found at other retailers.

How-to video here: https://youtu.be/gtiZO2nJ3l8

How-To Videos below.
Removing Pro rear wheel: https://youtu.be/Zn2LwBffz7Y
Installing Pro rear wheel: https://youtu.be/EPgcEHkFEDA
Removing / Installing Pro front wheel: https://youtu.be/EPgcEHkFEDA

How-To Video here: https://youtu.be/KnX9lex1hUw

How-To Video here: https://youtu.be/ElbXLrTgcVA

How-To Video Here: https://youtu.be/VQ9DCP8MmM0

How-To Video Here: https://youtu.be/qkq-mX9bXUc

How-To Video here: https://youtu.be/Sh_oR9qwmcA

How-To Video here: https://youtu.be/9bIf53vkAq8

How-To Video here: https://youtu.be/l9qC-YexBhI

How-To Videos below.
Install Pro Fenders: https://youtu.be/CZmUcfqv5OM
Install Sport Fenders: https://youtu.be/erbONgfFyek

How-To Video here: https://youtu.be/iwyPG3x_QqM

How-To Videos below.
Install Pro Cargo Basket: https://youtu.be/Nr78uSWNppo
Install Sport Cargo Baskets: https://youtu.be/WmZ33cFsD0E

How-To Videos below.
Install Pro Front Kickstand: https://youtu.be/kw1dAKYJ5eg
Install Sport Front Kickstand: https://youtu.be/WVo7XKKdiwI

Not at the moment.

It varies, depending on location, weight and shipping company.

Pro Boxs size is 34x22x14 inches, weight with unit is 48 lbs. Sport Box size 42x16x14 inches, weight with unit is 42 lbs.

How-To Videos below.
Packing / Boxing URB-E Pro: https://youtu.be/Id14-iCNx3Y
Packing / Boxing URB-E Sport: https://youtu.be/XYM1Awa-Njk