URB-E Sets Industry Warranty Standard

Posted by Brad King on

From the start, we knew that in order to for URB-E to reach our standards of construction quality, that it would have to be made right here in our Los Angeles backyard. Crafted from aircraft grade 6061 aluminum, on the most cutting edge HAAS CNC machines available, each and every URB-E that comes out of Old Town Pasadena assembly facility is the pinnacle of modern urban transportation. Our dedication to locally made products doesn't end when an URB-E reaches the hands of its customer however. Since every URB-E is 100% made in Southern California, we are able to offer an industry standard setting one year comprehensive warranty on each and every URB-E that leaves our headquarters.

It all starts with our customer customer service specialist Brandt Bechard. With over 7 years of experience in customer service for premier transportation manufacturers, Brandt handles all intake cataloging and scheduling for our service department, making sure that your URB-E is returned in less than 72 hours, an industry best. With URB-E you know that you will be talking to a real, professional person, not a dead end email account or voicemail system.

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Once an URB-E has been processed by Brandt, it goes to our Colorado Boulevard production facility. There it is worked on by the very same people who assembled it. With our highly trained team of mechanics, who know the URB-E like the back of their hands, we can quickly and efficiently diagnose and repair each unit. Once complete each URB-E undergoes a 35 point inspection by our quality control experts, ensuring it is returned in like new condition.

https://www.instagram.com/p/BMsJPR5gNEw/?taken-by=urberides We here at URB-E stand by our customers and our product. No matter what problem may arise, we are dedicated to making sure that we improve our customers quality of life in every way we can. When you buy an URB-E, you are not just getting a superior American made product, you are changing the way you live.